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Receiving error message during check out.

Typically, this message pops up when there is any error or typo in the billing/shipping information or card information. There can also be an error when processing if the card issuer suspects fraud and blocks the charge. With this, any time you select “place order” it authorizes a pending charge to the card inputted. Best practice is to ensure your details are correct and if you still... read more

Why do I see multiple charges on my card?

When you place an order through our website, an authorization charge will immediately hit your account. An authorization charge is not a final charge on your account, but rather a holding charge that confirms you have sufficient funds in your account to pay for the order. The final charge will be charged to your account once your order ships, at which point the authorization charge sh... read more

Do you have a Pro Program?

Yes. To check to see if you qualify, please review program requirements at www.sitkagear.com/proform. read more

What is the US state tax policy?

SITKA Gear collects sales tax for all US shipments going to an address with local sales tax. read more

Where is my closest dealer?

You can find your closest dealer by going to https://www.sitkagear.com/retail-locator. Please make sure to call the dealer first to ensure they have the product you are looking for in stock. read more

Does SITKA Gear have retail stores?

Yes, SITKA is built on a commitment to enhance the full life experience of the hunter. We're proud to bring that commitment to life in our SITKA retail stores . Swing by one of our retail locations to swap stories with the local community or try on the latest gear with our experienced staff of hunters and outdoor enthusiasts.   Come see us at...   SITKA Bozeman - The Depot 1251 N Rou... read more

Do you accept Discover?

Yes, give us a call at 877-748-5247 to place your order over the phone. Please create an account on https://www.sitkagear.com/customer/signup before you call. read more

Do you offer gift cards?

We do not currently offer gift cards. read more