Unfortuantely, as mentioned during checkout, once an order is placed, our system immediately begins processing it. Consequently, we are unable to modify, add to, alter the shipment method (including delivery address), or cancel the order, even if tracking information hasn't been received yet.
If you wish to arrange a free return or exchange upon receiving your order, please utilize the following link: www.sitkagear.com/returns.
We apologize for any inconvenience this may cause.