Orders
Discount and Sale Item Exclusions
If your coupon code was not applied, the gear in your cart might be a part of our list of exclusions.
Coupon Codes and Pro Discounts exclude Delta Zip Waders, outlet and sale items, gift cards, and other select styles.
SITKA Gear reserves the right to change promotions at any time.
Extra 10% Pro Pricing Sale Exclusions: Delta Waders, Nomad and Rambler Luggage Rollers, Grangers Pr...
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Received the Wrong Item
RECEIVED WRONG ITEM
If you did not receive the item you ordered, please go to sitkagear.com/returns to start the return process and follow the steps below.
1. Enter the order number and email address associated with your order.
2. Select the item you were supposed to receive and click exchange. On the following drop down, select order issue-received wrong product and confirm the size ...
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Received Damaged or Defective Product
If your item is damaged or defective upon receiving, please go to sitkagear.com/returns to start the return process and follow the steps below.
REPLACEMENT
1. Enter the order number and email address associated with your order.
2. Select the appropriate product and click exchange. On the following drop down, select damaged and confirm the size you need.
3. Please follow the next ste...
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Do you offer sale pricing or backordering?
Currently, discounted pricing is only applicable during the promotional sale dates. SITKA Gear does not offer preorders or back orders for our gear.
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Does SITKA Gear offer price matching?
We do not provide price matching services. Our aim is to avoid competing with our retailers. If you find the same product at a better price from an authorized dealer, we encourage you to make your purchase from them.
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Where is my order?
You can easily track the status, shipping, and delivery details of your order by visiting our Order Tracking Page.
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