Occasionally, orders will ship in multiple packages. Please note, all footwear and waders will ship separately from the rest of your order. If your order was shipped in multiple packages, you will receive multiple tracking numbers as they are picked up by the carrier. To track your order, please use the following link:  Track My Order read more

We strongly encourage customers to carefully review their information before finalizing an order. Please note that SITKA Gear cannot be held responsible for any shipping or product costs resulting from orders being shipped to an incorrect address. read more

Please click on this link: Track My OrderProvide your order number and email address associated with your order to receive your tracking information. read more

Currently we ship exclusively to the US and Canada. For Canadian orders, recipients are responsible for paying any applicable duties, taxes, and other fees imposed by the Canadian government. Please consult your customs office for details regarding duties, taxes, import fees, and restricted items. If you reside outside the US or Canada, we encourage you to explore purchasing options t... read more

If your order's tracking information indicates a confirmed delivery but you haven't received the package, please file a lost/stolen package claim with the carrier or your local police department. Once the case is approved, please send us the details, and we'll gladly discuss replacement or refund options with you. read more

After placing your order, please allow 3-5 business days for ground shipping and 1-2 business days for expedited shipping to receive tracking information. If you haven't received tracking details within this timeframe, please reach out to us by submitting a ticket. To track your order status, visit www.sitkagear.com/order-tracking. read more

Due to security reasons, we do not allow orders to be shipped to a freight forwarder. read more

At times, we may ship orders in multiple shipments to ensure timely delivery of your items. Rest assured, you will receive a unique tracking code for each shipment. It's important to note that despite multiple shipments, only one shipping fee will be charged per order. read more

At SITKA Gear, we ship all U.S. orders from our Jeffersonville, IN warehouse using FedEx, UPS, or DHL. The carrier is selected based on factors such as delivery location, package size and weight, and the shipping method chosen. At this time, we do not offer the option to select a preferred carrier. Please note that most orders with expedited shipping will be delivered via FedEx. Upon ... read more

Most orders placed through sitkagear.com are processed within 2 business days. Expedited orders placed prior to noon EST will be processed same day. Carriers may take up to 1 business day after processing has been completed to pick up your order from our warehouse in Indiana. Tracking information for your order will be become available once your order is picked up by the carrier. Plea... read more

Ground shipping in the Continental US is typically 5 business days or less depending on distance from our warehouse in Indiana.  Please note, delivery times provided by the carrier are estimates and SITKA Gear is unable to control the speed of your package once picked up by the carrier.To track the status of your order please visit: Track My OrderIf your shipment has not arrived withi... read more

Expedited Shipping in the Continental US is typically 1-3 business days depending on the expedited shipping option selected at checkout and distance from our warehouse in Indiana. Please note, delivery times provided by the carrier are estimates and SITKA Gear is unable to control the speed of your package once picked up by the carrier.To track the status of your order please visit: T... read more

If your carrier shipment details note that your package is being returned to sender, this could be due to a few reasons.Incorrect or undeliverable addressIn this case we recommend reaching out to the carrier to see if the address is able to be edited before delivery is attempted. When the package arrives back at the SITKA warehouse, you will receive a refund for your order. Mis-shipme... read more