Warranty, Repair, and Care

Didn't find what you were looking for?

Product Care

How to get the most out of GORE-TEX Gear

Senior Product Line Manager, John Barklow, walks us through best practices to extend the life and increase the performance of your GORE-TEX rain gear. read more

How to care for the Nodak collection

How to keep your whites, white.  STEP 1 Remove caked-on dirt with soft brush.   STEP 2 To spot treat, apply a small amount of liquid detergent and use a wet sponge/cloth to gently rub into the stain via a circular motion.   STEP 3 Then begin our normal GORE-TEX Care Instructions . read more

Why you should clean your SITKA Gear

SITKA Gear is designed to provide exceptional weather protection and breathability. Because hunters seek the trail less traveled, garments naturally build-up dirt and other surface contaminants such as blood, sweat and campfire smoke which can reduce the effectiveness of the textile’s performance and breathability.Routine care and maintenance ensures the optimum performance of your SI... read more

General care instructions

Each garment has its own care instructions. Be sure to read the care tag before washing and/or drying your gear. WASH In general washing your gear under a Normal setting with warm water and a hunting-specific detergent will remove most dirt and blood stains. We recommend a second rinse cycle. Wash with like colors. Do not use bleach or fabric softeners and do not dry clean. DRY We rec... read more

How often can I wash my GORE-TEX® garment?

Wash your garment as often as you need to. In fact, washing and tumble drying will actually help restore the water repellency performance of a GORE-TEX® garment. read more

How to wash your GORE-TEX® Gear

  If you take care of your gear, it will take care of you - even with serious mileage under the hood.By following these care procedures, you’ll be confident when that heavy weather front blows over the horizon. *Please Note: Before washing your garment, zip the front, pits and pockets and be sure to fasten all flaps and straps.*   WASH Machine wash on a warm permanent pre... read more
See all 10 articles

Warranty & Repairs

What is SITKA Gear's warranty policy?

SITKA Gear is designed to be used and to perform in the field, provided the products are not mistreated and care instructions are followed. We guarantee the workmanship and integrity of each SITKA product for its Practical Product Lifespan. We define this as the usual and customary wearable life of the product. SITKA’s warranty is not transferrable.   Practical Product Lifespan will b... read more

What is not covered under warranty?

SITKA Gear does not currently cover wear and tear damage. Examples of wear and tear include rips, punctures, tears, pinholes, burns, staining, pilling, pulls, snags, and theft, among others. read more

Does making a repair in the field void my warranty?

Repairing gear is a natural part of your garment's life cycle. If you encounter a tear or puncture in the field, don't hesitate to make a self-repair. During peak seasons, our warranties and repairs may take around 8 weeks on average. Utilizing a patch (we can provide one if available) or sewing up your garment (if it's not GORE-TEX) can extend your season a little longer. read more

How do I start a warranty/repair claim?

At SITKA Gear, we stand by the quality and durability of our products. However, in the event that issues arise, our warranty is here to assist. Please visit the website provided below to initiate your warranty/repair process:   http://www.sitkagear.com/warranties   Once you've completed your Return Authorization (RA), you'll receive a prepaid FedEx shipping label via email. Please be ... read more

What is covered under warranty?

If damage is determined to be due to a manufacturing defect, we'll repair or replace the item at no charge, based on our discretion. You'll receive a pre-paid FedEx shipping label for all warranty claims within 1 to 2 business days. Remember, garments sent in for warranty work must be clean.   Our warranty covers zipper malfunctions, snap failures, seam stitch failures, seam tape fail... read more

How to patch your SITKA Gear.

Check out our video below as Hayden breaks down the steps to properly fix tears, rips or holes in your gear. read more
See all 8 articles

Delta Wader Service

Defect or issue with your wader?

WHAT THE WARRANTY COVERS We stand behind every product we make. If you are unhappy with any of our products at the time you receive them, feel free to send them back. Damage due to wear and tear will be repaired at a reasonable cost.  MANUFACTURER'S DEFECTS COVERED BY WARRANTY Seam Failure Leaking Seam Separating Zipper Boot Separation Seam Tape Issues Any Stitching Issues Delaminati... read more

Need repairs to your wader?

EVERYTHING IS SERVICEABLE As the Last Wader You'll Ever Own, each and every part of our waders are serviceable. All material is workable for patches or tape, the suspenders can been lengthened or replaced, all seams can be repaired and re-taped, even the boots are replaceable. If you have questions regarding a specific repair, please contact our customer service team. SERVICE/NON-W... read more

Looking for information on Delta Wader warranty, service, or maintenance?

Please visit www.sitkagear.com/delta-wader-warranty-service for more information. Wader warranty and repair takes longer than our other items due to the inspection process involved. read more