Shipping
General Shipping Info
We want to make it easy to understand when your order is expected to arrive. Delivery estimates are based on the shipping method selected at checkout and are measured in business days.Shipping OptionsStandard ShippingEstimated delivery: 3–8 business days2-Day ShippingEstimated delivery: 2 business daysOrder by 12:00 PM ET for same-day shipping.1-Day ShippingEstimated delivery: 1 busin...
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Split Shipments
Occasionally, orders will ship in multiple packages. Please note, all footwear and waders will ship separately from the rest of your order. If your order was shipped in multiple packages, you will receive multiple tracking numbers as they are picked up by the carrier. To track your order, please use the following link: Track My Order
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I shipped my product to the wrong address
We strongly encourage customers to carefully review their information before finalizing an order. Please note that SITKA Gear cannot be held responsible for any shipping or product costs resulting from orders being shipped to an incorrect address.
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Where is my order and how do I track it?
Please click on this link: Track My OrderProvide your order number and email address associated with your order to receive your tracking information.
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Do you ship internationally?
Currently we ship exclusively to the US and Canada. For Canadian orders, recipients are responsible for paying any applicable duties, taxes, and other fees imposed by the Canadian government. Please consult your customs office for details regarding duties, taxes, import fees, and restricted items. If you reside outside the US or Canada, we encourage you to explore purchasing options t...
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My package shows delivered, but it's not here.
If your order's tracking information indicates a confirmed delivery but you haven't received the package, please file a lost/stolen package claim with the carrier or your local police department. Once the case is approved, please send us the details, and we'll gladly discuss replacement or refund options with you.
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