Exchanges

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Can I exchange an item I purchased at a dealer?

Unfortunately, we cannot accept products purchased at retail stores for returns or exchanges at this time. Please return these items to the original place of purchase. read more

How do I make an exchange?

For refunds or exchanges, visit www.sitkagear.com/returns. Enter your Order Number and original email address, follow the steps, print the label, and ship the item. You'll receive email updates once your return is processed. Refunds will reflect in your account as "partially refunded" or "refunded," while exchanges will appear as a $0 order in your history. read more

I purchased at a SITKA store

If you bought your gear from a SITKA store, please contact them to discuss your return options. Unfortunately, we're unable to accept products purchased from retail stores at this time. You'll need to return them to the original place of purchase. read more