You may initiate a return within 30 days of the original purchase date. Please note that only items purchased directly from sitkagear.com are eligible for return through our website. All products must be in new, unused condition with the original hang tags attached. Please be aware that underwear is not eligible for return. Refunds will be processed to the original credit or debit car... read more

We can only process returns for items purchased directly from www.sitkagear.com. If you bought from one of our dealers, kindly reach out to them for assistance. read more

If you bought your gear from a SITKA store, please contact them to discuss your return options. Unfortunately, we're unable to accept products purchased from retail stores at this time. You'll need to return them to the original place of purchase. read more

We can only process returns for items purchased directly from www.sitkagear.com. If you bought from one of our dealers, kindly reach out to them for assistance. read more

Refunds are typically processed within 3-5 business days once your returned items are RECEIVED by our warehouse. However, during peak seasons, such as holidays, refunds may take up to 3 weeks to complete upon receipt of your product. To ensure a smooth process, please keep an eye on your tracking information to confirm that your package reaches our warehouse successfully. read more

For refunds or exchanges, visit this return link. Enter your Order Number and original email address, and follow the steps to set up your return or exchange request. You can then print the label, and ship the item off to our warehouse. You'll receive email updates once your item is shipped and received. We allow for 5-7 business days from the day the package is shipped until the refun... read more