We can only process returns for items purchased directly from www.sitkagear.com. If you bought from one of our dealers, kindly reach out to them for assistance. read more

If you bought your gear from a SITKA store, please contact them to discuss your return options. Unfortunately, we're unable to accept products purchased from retail stores at this time. You'll need to return them to the original place of purchase. read more

For returning a gifted item, you'll need the order number and email address from the original order. If you have only the order number, please get in touch with us. read more

We can only process returns for items purchased directly from www.sitkagear.com. If you bought from one of our dealers, kindly reach out to them for assistance. read more

Refunds are typically processed within 3-5 business days once your returned items are RECEIVED by our warehouse. However, during peak seasons, such as holidays, refunds may take up to 3 weeks to complete upon receipt of your product. To ensure a smooth process, please keep an eye on your tracking information to confirm that your package reaches our warehouse successfully. read more

For refunds or exchanges, visit www.sitkagear.com/returns. Enter your Order Number and original email address, follow the steps, print the label, and ship the item. You'll receive email updates once your return is processed. Refunds will reflect in your account as "partially refunded" or "refunded," while exchanges will appear as a $0 order in your history. read more

Returns must be initiated within 30 days from the original purchase date, and only items bought directly through sitkagear.com are eligible for return via our website.   Each product must be in new and unused condition, with the original hang tags attached. Unfortunately, underwear cannot be returned.   Refunds will be issued to the original credit/debit card used during purchase; we ... read more