Guides and Outfitters
When is Pro restocked?
We replenish inventory periodically throughout the year. If we are currently out of stock in your size, we recommend signing up for email notifications. Simply select your size and color, input your email, then hit "NOTIFY ME". This will alert you via email when we restock the item in the size and color you are looking for. If you need the product immediately and it is in stock, it is...
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What if Pro pricing is not available for the size/color I want?
If Pro pricing is not showing for the item in the size/color you would like, it means we are out of stock in the Pro Warehouse. You can sign up for email notifications and place the order when it comes in. Alternatively, if you need it immediately, it should be available to purchase at full price.
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Why was my application was denied?
If your Pro Program application was rejected, please review the qualifications and required documentation. There are no exceptions.
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My discount is not showing.
If your discount is not appearing, it's possible that your Pro account needs to be renewed. Please visit our Pro Program to submit your renewal application.
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How long does it take to review my application?
You can expect to receive a response regarding your application within one business week. However, during peak and holiday times, the review process may take up to two weeks.
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Can I use my discount to buy something for anyone other than me?
Pro purchases are intended for your personal use only. Please direct family, friends, and clients to local dealers or to sitkagear.com for their purchases.
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Military, Veterans, and First Responders
What if my application is denied?
Unfortunately, if your application for the pro program has been denied, your professional status does not qualify for our Pro program.
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How do I sign up through GOVX?
Your GOVX credentials must be linked to your sitkagear.com account. Please log into your SITKA Gear account or create a new one, then complete the application at www.sitkagear.com/military-discount.
If approved, please allow up to 15 minutes for the discount to appear on your account. You can then log into your SITKA Gear account on our website, and the discount will automatically a...
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