Canadian returns and exchanges must be initiated within 30 days of the original purchase date. Only items purchased directly through sitkagear.com can be returned through our website.
Each product must be in new and unused condition with the original hang tags attached. Underwear cannot be returned.
To set up your return or exchange, please go to sitkagear.com/returns. Keep in mind, Canadian customers are responsible for any return shipping fees, duties, or taxes on returned items.
Refunds will be credited to the original credit/debit card used at the time of purchase.
Please note that during peak seasons, returns can take up to 3 weeks to complete once we receive your product.