Returns

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How do I process a return or exchange?

Gear must be returned within 60 days of the original purchase date. Please go to www.sitkagear.com/returns and fill out the form to create a Return Authorization.If you checked out with your sitkagear.com account, make sure you are logged in prior to going to the above link. Once you have done this, it will populate all of your orders in the last 60 days that are eligible for return o... read more

Can I exchange an item purchased from a dealer or received as a gift?

If you are looking to exchange a SITKA Gear product that was not purchased directly from us or you received as a gift, you may do so as long as the product was purchased from an authorized SITKA Gear retailer and is in new condition with all tags still attached.Exchanges may only be made for the same product in a different size or color. Exchanges are subject to product availability.U... read more

Where do I send my return or exchange?

Once you have completed the Return Authorization process outlined above, you will be given the Return/Exchange shipping address. Please do not send any returns or exchanges to our Bozeman office unless instructed to do so by our Customer Service team. read more