Gear must be returned within 60 days of the original purchase date. Please go to www.sitkagear.com/returns and fill out the form to create a Return Authorization.
If you checked out with your sitkagear.com account, make sure you are logged in prior to going to the above link. Once you have done this, it will populate all of your orders in the last 60 days that are eligible for return or exchange.
If you checked out as a guest, you will need both the Web Order Number from your original sales confirmation email and the email address tied to the order.
**Make sure to keep your tracking number until your RA is complete**
Please keep in mind that during peak seasons returns and exchanges can take up to 3 weeks to complete once we receive your product.
SITKA Gear is not responsible for any duties, taxes, or shipping cost on returned goods. Additionally, exchanges for Canadian orders are NOT shipped Duties Paid, however you can apply for a refund through https://www.cbsa-asfc.gc.ca/import/courier/crp-prio-eng.html.