We stand behind every product we make. If you are not satisfied with your gear at the time you receive it, please click here to send it back. Damage due to wear and tear may be repaired at a reasonable cost.
If the damage is deemed to be caused by a defect in manufacturing, we will, at our discretion, repair or replace the item at no cost to you. All warranties receive a pre-paid shipping label from FedEx within 1 to 2 business days. All garments sent in for any Warranty work must be clean.
What Is Covered Under Warranty:
Zipper malfunctions, snap failures, seam stich failures, seam tape failures, delamination, and GORE-TEX failures through the intended use of the product with proper care.
Your garment will be put to the test, encountering tree limbs, barbed wire, rocks, and other conditions that may harm or damage the gear. We will try to repair damage caused by normal wear and tear or accidents at a reasonable cost. We will only begin the repair after you have approved the cost.
What may be able to be repaired:
Burns, tears, cuts, punctures, sun fading, excessive abrasion, accidental damage and/or neglect, and any other failures, including zippers, due to improper fit, care, storage, or use.
Unwashed garments will not be repaired. Please be sure to empty all pockets of everything, including ammunition, liquids, sharp objects, personal effects, etc.
Depending on the time of year, damage, amount and/or type of work required, our repair process may take an average of 4 to 8 weeks.
If additional information is needed regarding our Warranty or Exchange process, please click here.