Exchanges must be initiated within 30 days of the original purchase date. Only items purchased directly through sitkagear.com can be exchanged through our website.
Exchanges can be made for a different size of the purchased item. Each product must be in new and unused condition with the original hang tags attached. Exchanges cannot be done for a different item or colorway. Underwear cannot be exchanged.
An item can be exchanged one time. After that, it is only available to return for a refund.
Please keep in mind that during peak seasons, exchanges can take up to 3 weeks to complete once we receive your product.